Each year, PCT Magazine publishes its Top-100 list. This is a list of the largest and most influential pest control companies in the United States. Last year, Rottler Pest & Lawn Solutions was ranked #45 on the list. This year, we're sitting at #39. That's a big jump! So how does a pest control company that started with a $10 loan for a spray tank become multi-million dollar pest-control giant? More importantly, what continues to fuel Rottler's growth from year to year? The answer is pretty simple: it's all about family.
From our humble beginnings, the philosophy has always been to treat customers like family. This is the life's blood of our company. We've been doing it since 1956. What does this look like in practice?
Our customers aren't just a number to us. They have names. They have needs. And it is our sincere desire to help them meet those needs. Their satisfaction and comfort is important to us.
We work hard to get to know our customers and build a relationship. When they call with an issue, we know who they are. And we're ready to respond quickly to whatever problems they're having.
When life goes wrong, you can always count on family. Through the storms of life, family members help each other get through the hard times. We want to do that for our customers. That is why we always provide effective and dependable service. We show up on time, when we say we're going to show up, and we perform the services we say we're going to perform. In the hard times, our customers can depend on us.
The key to any successful relationship is good communication. We work hard to make sure every detail is tracked and that a clear understanding of services is always provided. And, if there is ever a misunderstanding, we make it right.
As we grow, we continue to keep in mind the philosophy that got us here. And, of course, it also helps that we have a team of dedicated career-minded professionals who work tirelessly to provide cutting-edge solutions that really work.
If you live in Missouri and you have not yet invested in pest control for your home or business, we would love the opportunity to meet with you. Get started today by scheduling a free inspection right here.