I saw a mouse early on Monday morning. I called Rottler at 8 am and expected to hear that I would have to wait several days before someone would be available to come for an inspection but an inspection was scheduled for 10 am. I was sent an email confirmation with a photo of the inspector who would be coming (a feature that I like). The inspection was done and treatment was scheduled for Wednesday.
The technicians who did the work (termite and pest control) were prompt, professional, knowledgeable and very patient for I had lots of questions.
For me, this was just another satisfactory experience.