Lawn Care
Q: What does Aeration do for my lawn?
Q: Why is my neighbor’s lawn greener than mine?
Q: What should my watering/mowing habits be?

Termite and Pest Control
Q: Why won’t one treatment solve my insect problem?
Q: Will the technician have to apply these materials in my home on each service?
Q: Why do you have to put stations around my home for termite control? Isn’t inject­­ing the liquid termiticide protection enough?
Q: I’ve seen winged insects in my home. Do I have termites?
Q: Does your company provide any services other than termite and pest control?

Pest Control
Q: What does a brown recluse look like?
Q: What can you do for snakes?
Q: What time will you be over to my house for my service?
Q: Why should I go on a program for pest control?
Q: Why don’t we do interior pest control every time?
Q: What is the difference between a flying ant and a termite swarmer?
Q: Why do we need more frequent services if I have Brown Recluse spiders?

Christmas Decor
Q: Why should I install my lights early?
Q: What do you have in the way of new décor this year?
Q: How does your pricing work?
Q: How do you warranty your service?
Q: What about taking them down and storing them?


Lawn Care

Q: What does Aeration do for my lawn?
A: Aeration helps to prevent thatch build­up, promoting germination of new seed. It also helps provide oxygen to the root system, decompresses the soil, and provides an avenue for nutrient transfer.

Q: Why is my neighbor’s lawn greener than mine?
A: There can be many factors governing how green your lawn is. These factors can range from something as simple as your watering and mowing habits to the different nutrients in the soil which we, at Rottler, can replenish.

Q: What should my watering/mowing habits be?
A: You should water 3 times per week between 1 to 2 inches per zone. During the hotter months, water in the morning. This will help prevent fungus. The mower should be set at 3 inches. You can lower it to 2- 2 ½ inches during the cooler months.

Termite and Pest Control
Q: Why won’t one treatment solve my insect problem?
A: Our homes are constantly under attack from many different pests throughout the year. You can choose to control your pest problem for a period of 60 days (one treatment) or yearly (regular program). By choosing one of our pest control programs, you are creating a “treated zone” around your home; this ensures the absence of bugs from inside your home. Since we are encroaching on their territory, they are constantly trying to invade our homes and reclaim their territory. Creating and maintaining a treated zone around your home makes you the victor of this constant battle for territory.

Q: Will the technician have to apply these materials in my home on each service?
A: In most cases, when customers call us for pest control service, pests have been observed in the home. Initially, we treat the interior, in conducive and active areas, along with our exterior service. Once we have controlled the interior population, a regularly scheduled exterior service is recommended in order to maintain a treated zone which helps keep the pests outside, not in. Of course, upon request, future interior services are available at no extra charge.

Q: Why do you have to put stations around my home for termite control? Isn’t inject­­ing the liquid termiticide protection enough?
A: The stations we use are an added protec­tion. By placing them strategically around your home and monitoring them regularly, we can detect and eliminate the termites before they reach your home. They can also be an early detection for attacks from other termite colonies looking for a new home.

Q: I’ve seen winged insects in my home. Do I have termites?
A: There are millions of winged insects out there. We offer a no-cost inspection of your home to identify any potential problematic pests. Please do not hesitate to contact us for the free inspection/identi­fica­­tion.

Q: Does your company provide any services other than termite and pest control?
A: Since opening our operations in 1956, we have really diversified. We provide lawn care – Pest control – bird control – commercial pest control – specialized fly and mosquito control – even Christmas decorating. If you are in need of a service and are wondering if Rottler Pest Control provides it, give us a call. You may be pleasantly surprised!

Pest Control
Q: What does a brown recluse look like?
A: The brown recluse spider is usually a light brown color with a dark brown violin-shaped marking on its back. Call us for a free inspection, we will be happy to identify these pests and offer treatment solutions.

Q: What can you do for snakes?
A: We can apply a repellent product around the exterior of the house. This product interferes with the snake’s sensing organ and repels them away from the house.

Q: What time will you be over to my house for my service?
A: We have a convenient “call-ahead” service which will notify you prior to service. We try to narrow down service times to a 2-hour window, which will allow you to carry on with your daily routine.

Q: Why should I go on a program for pest control?
A: Our preventive approach keep pests out of your home year-round. Though you may not see them, insects are putting pressure on entering your home in all seasons.

Q: Why don’t we do interior pest control every time?
A: Being on a pest control program to provide year-round protection should eliminate the need to treat the interior on each visit. After the initial interior treatment, exterior treatments are regularly scheduled to maintain a treated zone around your home, thereby attacking the pests before they can get inside.

Q: What is the difference between a flying ant and a termite swarmer?
A: The body of an ant will have a thin waist where the waist of a termite swarmer is thicker. Ants also have a small bend in their antennae and a termite’s antennae are straight and beady. An ant has two sets of wings, 1 smaller than the other. A termite’s 2 sets of wings are of equal length.

Q: Why do we need more frequent services if I have Brown Recluse spiders?
A: Brown Recluse, or fiddlebacked, spiders typically live in undisturbed areas includ­ing wall voids, crawl spaces, and in attics. Because they keep to such out-of-the-way places, their population can grow to large numbers before they are spotted in your living area. We take the Brown Recluse very seriously and it can take several months before they can be totally eliminated.


Christmas Decor
Q: Why should I install my lights early?
A: The St. Louis area is notorious for its rapid and severe weather changes. Scheduling now, while the weather is still relatively mild, ensures you have your decorations up by the time you want them. We offer a discount to those who install their roof lights prior to November 1. Garlands, wreaths and ground lighting (daytime décor) will not be installed until a later date. Of course, there will be no additional charge for the daytime décor installation.

Q: What do you have in the way of new décor this year?
A: Christmas décor is always adding new and unique things. We would be happy to meet with you to show what we have to offer this season.

Q: How does your pricing work?
A: Pricing is based on the type of décor you choose to purchase and the amount of lighting needed. Your cost will be sub­stantially lower after the initial year, since you then own the lighting. If you wish to purchase some of the new items offered in the following years, then you pay only for the new items, and the installation charges.

Q: How do you warranty your service?
A: New décor is warranted for the first season. Equipment failures, not caused by severe weather, vandalism or Pest, will be repaired or replaced within one day of your notifying us of the failure.

Q: What about taking them down and storing them?
A: There are several options. We can take them down and store them for you; we can take them down and give them to you to store; or you can choose to take them down yourself. This décor is now your property, and it is your choice what you want done with it.