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frequently asked questions in st louis
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FAQ

You've Got Questions, We've Got Answers

Lawn Care


Q: Why is Aeration good for my lawn?
Q: Why is my neighbor’s lawn greener than mine?
Q: How often should I be mowing and watering my lawn?

Termite and Pest Control


Q: Why is a service program more effective than a one-time treatment?

Q: Why do I need termite monitoring stations around my home?
Q: I’ve seen winged insects in my home. Do I have termites?
Q: What other services does your company provide?

Pest Control


Q: What does a brown recluse spider look like?
Q: What can you do for snakes?

Q: What time will you be over to my house for my service?
Q: Why do I need a program for pest control?
Q: Why don’t we do interior pest control every time?
Q: What is the difference between a flying ant and a termite swarmer?
Q: Why do we need more frequent services if I have Brown Recluse spiders?

Holiday Decorating


Q: Why do you offer early installation in October?

Q: What’s new this year for holiday decorating?
Q: What is the cost of a holiday display?

Q: What type of warranty do you offer for my holiday display?
Q: What do I do with my decorations after the holidays?



Lawn Care

Q: What does Aeration do for my lawn?
A: Aeration will open your lawn up to water and oxygen which grass needs in order to thrive and reproduce. Lawn aeration helps provide oxygen to the turf’s root system, decompresses the soil and provides an avenue for nutrient transfer. Aerating your lawn can help prevent common spring lawn problems, such as crabgrass and other weeds before they start.

Q: Why is my neighbor’s lawn greener than mine?
A:
Many factors can affect the appearance of your lawn. These factors can range from your watering and mowing habits to the varying nutrients in the soil. The needs of your lawn may be very different than those of your neighbor, regardless of how close in proximity your lawns are. Our lawn care programs begin with a professional soil test that will identify the PH balance and nutrient saturation rates in your lawn, helping us to establish the most effective lawn care regimen specific to the needs of your grass, helping you to achieve optimal results.



Q: How often should I be mowing and watering my lawn?
A:
As a general rule, in the spring & summer, watering should take place at least three times per week for approximately one hour per day in the early morning. Watering later in the day will not allow adequate drying time and may encourage fungus growth. Mowing at least once per week is desired, so as to only remove about 1/3 of the grass blade per mowing. Different types of grass require different mowing/watering regimens. Ask your technician what the ideal mowing and watering techniques are for your type of grass.



Termite and Pest Control
Q:
Why is a service program more effective than a one-time treatment?
A: Our homes are constantly under attack from many different pests throughout the year. You can choose to control your pest problem for a period of 60 days (one treatment) or yearly (regular program). By choosing one of our pest control programs, you are creating a “treated zone” around your home; this ensures the absence of bugs from inside your home. Since we are encroaching on their territory, they are constantly trying to invade our homes and reclaim their territory. Creating and maintaining a treated zone around your home makes you the victor of this constant battle for territory.

Q:
Why do I need termite monitoring stations around my home?

A: The stations we use are an added protection. By placing them strategically around your home and monitoring them regularly, we can detect and eliminate the termites before they reach your home. They can also be an early detection for attacks from other termite colonies looking for a new home.

Q: I’ve seen winged insects in my home. Do I have termites?
A: Don’t panic. There are millions of species of winged insects, so they might not be termites. We can help you identify any pests you are seeing and offer treatment solutions. Contact us today for a free inspection and identi­fica­­tion.

Q: What other services does your company provide?
A: Since opening our operations in 1956, we have really diversified. We provide lawn care – pest control – bird control – commercial pest control – specialized fly and mosquito control – even Christmas decorating. If you are in need of a service and are wondering if Rottler Pest & Lawn Solutions provides it, give us a call. You may be pleasantly surprised!

Pest Control
Q: What does a brown recluse look like?

A: The brown recluse spiders are light brown in color and have a dark brown violin-shaped marking on their back. Adult spiders have a leg span of approximately 1 to 1 ½ inches. If you think you may have brown recluse spiders in your home, contact us right away for a free inspection. To learn more about the brown recluse and other dangerous spiders, click here.

Q: What can you do for snakes?
A: We can apply a repellent product around the exterior of the house. This product interferes with the snake’s sensing organ and repels them away from the house.

Q: What time will you be over to my house for my service?
A: Your service technician will contact you prior to service and give you a 2-hour time window, which will allow you to carry on with your daily routine. If you prefer to schedule your services in advance, we also offer set day and time service. For example, if the second Wednesday of each month works for you, we can schedule your future services for that day. Let us know what works for you.

Q: Why do I need a program for pest control?
A: Our homes are constantly under attack from many different pests throughout the year. You can choose to control your pest problem for a period of 60 days (one treatment) or yearly (regular program). By choosing one of our pest control programs, you are creating a “treated zone” around your home; this ensures the absence of bugs from inside your home. Since we are encroaching on their territory, they are constantly trying to invade our homes and reclaim their territory. Creating and maintaining a treated zone around your home makes you the victor of this constant battle for territory.


Q: Why don’t we do interior pest control every time?
A:
Our pest control programs begin with an initial intensive service which includes both a full interior treatment to gain control of any existing pest problems and a perimeter treatment to the exterior of the structure. After your initial service, our programs focus on the exterior of your home where most pest problems start. Your regularly scheduled services maintain the barrier around your home that attacks pests before they get inside. You can request interior service at any time for no additional charge.


Q: What is the difference between a flying ant and a termite swarmer?
A: Ants have a thin waist, elbowed / bent antennae and the front wings are longer than the back wings. Termites have a thick waist, straight antennae and 2 pairs of wings that are the same size. Have a pest you can’t identify? Click here to access our Pest Library.

Q: Why do we need more frequent services if I have brown recluse spiders?
A: Brown recluse spiders, also known as fiddle-backed spiders, typically live in undisturbed areas, includ­ing wall voids, crawl spaces, closets, furniture and attics. Because they keep to such out-of-the-way places, their population can grow to large numbers before they are spotted in your living area. We take the brown recluse very seriously and it can take several months before they can be totally eliminated.


Holiday Decorating
Q: Why do you offer early installation in October?

A: The St. Louis area is notorious for its rapid and severe weather changes. Installing early, while the weather is still relatively mild, ensures you have your decorations in place and ready to go come holiday time. Installing roof lights in October helps us ensure that all of our customers from previous years are taken care of before the weather gets bad and before we take care of our new customers. Garlands, wreaths and ground/tree lighting (daytime décor) will not be installed until after Thanksgiving and no one will know that your lights are even up--unless you choose to turn them on of course!

Q: What’s new this year for holiday decorating?
A: At Rottler we are always adding new and unique items. We would be happy to meet with you to show what we have to offer this season. Weekend appointments available. Contact us to learn more about holiday decorating by Rottler.

Q: What is the cost of a holiday display?
A:
Pricing varies and is based on the type of lighting you choose and the amount of materials needed based on the size of your home. You can also add to your display by purchasing new items offered in the following years.


Q: What type of warranty do you offer for my holiday display?
A: New décor is fully warranted for the first season. Equipment failures that are caused by severe weather or pests will be repaired or replaced within 2 business days after you notify us of the failure.

Q: What do I do with my decorations after the holidays?
A:
We will return sometime in January to take down your decorations and then we will store them in our secure warehouse until next season. Your holiday decorating package is all-inclusive—we take care of everything!

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